Warranty

5-Year Warranty Policy

At SONLINA, we are committed to providing strong, durable, and high-quality garden storage sheds built to last. To give you complete peace of mind, we offer a 5-Year Limited Warranty on all eligible products.

✅ What the Warranty Covers

This warranty covers:

  • Manufacturing defects
  • Faulty materials or workmanship
  • Structural frame issues
  • Weather resistance failures under normal use

If a defect is confirmed, we will repair, replace, or provide an appropriate solution at no extra cost.

⏳ Warranty Period

  • Valid for 5 years from the date of delivery

❌ What Is Not Covered

This warranty does not cover:

  • Damage caused by extreme weather conditions (storms, floods, etc.)
  • Misuse, neglect, or improper installation
  • Normal wear and tear
  • Unauthorized modifications or repairs
  • Accidental damage

🔧 How to Make a Warranty Claim

To request warranty support:

  1. Contact our support team
  2. Provide your order number
  3. Send clear photos or videos showing the issue

📧 Email: johnsonlina498@gmail.com
📞 +44 7700 389441

We will respond within 24–48 business hours.

🔄 Warranty Resolution

If your claim is approved, we may:

  • Repair the product
  • Replace faulty parts
  • Replace the garden storage shed
  • Offer another suitable solution

⚠ Important Notes

  • Warranty applies only to the original purchaser
  • Proof of purchase is required
  • Installation must follow provided instructions